Pickup & Delivery Service

Ford Pickup & Delivery Services in Grand Rapids, MI

Life is busy, and we believe owning a Ford should be one of the best experiences in Grand Rapids, MI. That's why Tony Betten & Sons Ford is proud to be a part of the FordPass Rewards Network of dealerships to provide Ford owners with convenient complimentary services and perks like Ford Pickup & Delivery. With our pickup and delivery service, you never have to wait around at the dealership for routine maintenance and repairs. When your vehicle needs important services like oil changes and other factory-recommended maintenance, our professionals will come to you, pick up your vehicle, bring it to our shop, and return it to you when our Ford-Certified Technicians have completed all the work. Spend more time doing the things that matter, and let us care for your vehicle with our convenient services.

We'll pick it up.

We'll service it.

We'll drop it off.

Here, Owners Mean the World

There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery* is one more. Just tell your dealer when and where you'd like to have your Ford picked up - home or work - and we'll come get it, service it at the dealership and return it to you.

* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Scheduling Service is This Easy

Find a participating dealer to schedule service or you can even schedule right in the FordPass App.*

* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Ford Pickup & Delivery is Complimentary

The next time you need service, your Ford dealer will make the round trip for you.  No need to drive to or from the dealer for service.*

* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Complimentary Services for Ford Owners at Tony Betten & Sons Ford

Ford Pickup & Delivery Services are just one of the many perks that come with owning a Ford vehicle. No matter how old your Ford is, you can download the FordPass App and register for FordPass Rewards. With the FordPass App, you can access important vehicle information and schedule all your maintenance appointments, including our Pickup & Delivery Service.

Scheduling Your Way

Scheduling Ford Pickup & Delivery is as easy as using the FordPass app or calling our Service Center at Tony Betten & Sons Ford. Our team can help you get set up through the app and schedule pickup & delivery when we schedule your other maintenance and repair services. If you need a loaner vehicle while your Ford is in the shop, then we can help with that too. All of our convenient services are complimentary for a better ownership experience.

Frequently Asked Questions

Every service is different. You’ll discuss timing when you book your appointment.

Your dealership will contact you however you like: phone, text or email.

All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.

Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Distance restrictions may apply. Contact your preferred dealer to confirm.

Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.
* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Yes, If you’re a Ford owner.*
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.

All billing and payment questions should be directed to your Ford Dealer.

Contact the dealership performing the service directly.

Contact the dealership performing the service directly.

Contact the dealership performing the service directly.

a Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Experience a Better Ford Ownership Experience with Ford Pickup & Delivery Services

Feel free to contact Tony Betten & Sons Ford anytime you have questions or need last-minute changes to your Pickup & Delivery appointments. We are here to help!

  1. Tony Betten & Sons Ford

    3839 Plainfield Avenue N.E
    Grand Rapids, MI 49525

    • Sales: (616) 363-6841
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Get in Touch

  • Contact our Sales Department at: (616) 363-6841
  • Monday9am-8pm
  • Tuesday9am-6pm
  • Wednesday9am-8pm
  • Thursday9am-6pm
  • Friday9am-6pm
  • Saturday9am-3pm
  • SundayClosed